Pre and Post Conference Trainings

Preconference Training
Sunday, April 22, 2018
9:30 a.m. - 4:30 p.m.

ARMER Trainer Refresher Workshop (Six Hour Session)

Tom Justin (On Target Training and Consulting) and Dave Theis (Motorola Solutions)

This six hour workshop will provide a "refresher" training session for trainers of end-users on the ARMER system. This session will provide a basic overview of the ARMER Trunked system with a focus on current system build-out, current best practices, and current system functionality. The session will focus on general subscriber functionality and end user learning concepts. This session will be informational and provide an opportunity for networking based on those best practices and concerns/questions that arise during the session. All registrants must have attended and completed a trainer training class after January 1, 2010 and be a current trainer that is actively engaged in end user training over the previous year.

Preconference Training
Sunday, April 22, 2018
9:00 AM-12:00 PM

Table Top Discussion for Small PSAPs (4 or less seats)

John Persano (San Diego State University) and Greg Hauser (Charlotte Fire Department)

Overview: This three hour session for Small PSAPs (4 seats or less) will provide participants an opportunity to discuss Public Safety Answering Point (PSAP) Continuity of Operations Planning (COOP) in a collaborative setting. Representatives of the Department of Homeland Security (DHS), Office of Emergency Communications (OEC) and Interoperable Communications Technical Assistance Program (ICTAP) will present.

ICTAP personnel will present attendees with a scenario applicable to Minnesota PSAPs and use COOP documentation provided by select Minnesota PSAPs (one large and one small) as the foundation for discussion topics. Participants will discuss how they would implement their respective PSAP COOP based upon the information presented in the scenario.

Attendees: The target audience is PSAP management and supervisory staff, emergency management, and public safety personnel.

Note: All personnel are welcome to attend either or both sessions, depending on number of registrants; however, facilitation and discussion topics will center on challenges and best practices relative to PSAP size being discussed.

Discussion Topics:
* Current processes and procedures (Governance, Polices, Standard Operating Procedures)
* Current hardware and software requirements (What is currently used?)
* Identifying future hardware and software needs (Impacts of NG9-1-1)
* Discussion of personnel requirements (Staffing, Training)
* How to train and exercise COOPs
* Best practices for COOP support, upkeep, and revisions

End State: Increased knowledge and awareness of how existing PSAP COOPs can be applied in the event of a natural or man-made incident. Participants will also be exposed to challenges and best practices associated with continuity planning and provided the opportunity to re-evaluate their existing plans in a collaborative setting.

Preconference Training
Sunday, April 22, 2018
1:00 to 4:00 PM

Table Top Discussion for Large PSAPs (5 or more seats)

John Persano (San Diego State University) and Greg Hauser (Charlotte Fire Department)

Overview: This three hour session for Large PSAPs (5 seats or more) will provide participants an opportunity to discuss Public Safety Answering Point (PSAP) Continuity of Operations Planning (COOP) in a collaborative setting. Representatives of the Department of Homeland Security (DHS), Office of Emergency Communications (OEC) and Interoperable Communications Technical Assistance Program (ICTAP) will present.

ICTAP personnel will present attendees with a scenario applicable to Minnesota PSAPs and use COOP documentation provided by select Minnesota PSAPs (one large and one small) as the foundation for discussion topics. Participants will discuss how they would implement their respective PSAP COOP based upon the information presented in the scenario.

Attendees: The target audience is PSAP management and supervisory staff, emergency management, and public safety personnel.

Note: All personnel are welcome to attend either or both sessions, depending on number of registrants; however, facilitation and discussion topics will center on challenges and best practices relative to PSAP size being discussed.

Discussion Topics:
* Current processes and procedures (Governance, Polices, Standard Operating Procedures)
* Current hardware and software requirements (What is currently used?)
* Identifying future hardware and software needs (Impacts of NG9-1-1)
* Discussion of personnel requirements (Staffing, Training)
* How to train and exercise COOPs
* Best practices for COOP support, upkeep, and revisions

End State: Increased knowledge and awareness of how existing PSAP COOPs can be applied in the event of a natural or man-made incident. Participants will also be exposed to challenges and best practices associated with continuity planning and provided the opportunity to re-evaluate their existing plans in a collaborative setting.

Session Limited to 30 participants
Additional registration cost: $25