PRESENTER BIOS

Cathy Anderson

Standards & Training Coordinator, DPS ECN

Cathy Anderson is the Standards and Training Coordinator for the Minnesota Department of Public Safety, Emergency Communication Networks. She was hired in November of 2011 and has an extensive Public Safety background, including 6 years as a paid-on-call firefighter, 3 years as a Reserve Officer, 3 years as a Public Service Officer, and 25 years of 9-1-1 dispatch experience. From May 1989 until May 2011, she worked as a 9-1-1 dispatcher for the Hennepin County Sheriff's Office. During the last 9 years with HCSO, she trained thousands of end-users, including police, fire, dispatchers, public works, security, bus drivers, and corrections personnel in the use of ARMER portable and mobile radios. She also trained police and fire personnel in the use of their new Mobile Data Communications laptops for the last 4 years with HCSO.

Dan Anderson

Senior Coordinator for Data Collaboration and Communications, Hennepin County Emergency Management

Dan Anderson is the Senior Emergency Management Coordinator for Hennepin County Emergency Management, specializing in Public Warning and Communications. As part of his duties he helps oversee the training and functionality of Hennepin County's Outdoor Warning Siren system and is the county's system administrator for the Federal Integrated Public Alert and Warning System (IPAWS). He is also a Minnesota certified Emergency Manager and a Minnesota Certified Communications Unit Leader, having acted in various roles in several Minnesota Communications Exercises (COMMEXs) as well as worked directly with Minnesota's COMLs and COML trainees. He is a member of the Metropolitan Emergency Services Board Communications Response Task Force (CRTF) and the Metro Region's Type III All-Hazard Incident Management Team (AHIMT). As part of his duties, he oversees communications, and has put together the HCEM Auxiliary Communications Team to serve the needs of the Hennepin County Emergency Operations Center as well as the amateur radio communications needs of the City of Minneapolis Emergency Operations Center. This group, along with the Hennepin County Sheriff's Office's Communications Response Team, makes up the county's identified RACES operators.

Mike Beagles

Senior Technology Specialist, Mission Critical Partners

Mike Beagles has spent 10 years working with public safety agencies as a technology engineer and project manager. He served as the primary architect and implementation engineer of CAD, 911, RMS, and Mobile software as a service at the former EmergiTech Inc. Mike has spent the last two years with Mission Critical Partners serving clients as a Sr. Technology Specialist, with an expertise in strategic IT planning.

Robin Beatty

Tribal Liaison Representative, DHS Office of Emergency Communications

Robin Beatty is the DHS Office of Emergency Communications (OEC) Tribal Liaison Representative. As the Tribal Liaison, she helps federally recognized tribes coordinate with federal, state, and local governments to prepare, plan, and respond to emergency events and incidents. Her work emphasizes preparing for and mitigating risk through shared emergency management operational experience and best practices. Robin supports OEC in building an understanding of current tribal emergency communications operations, resources, and operable/interoperable emergency challenges; in identifying opportunities to assess, enhance, and support improved tribal emergency communications interoperability through technical assistance; and in assisting tribes with developing/refining a formal communications governance structure. She also disseminates information on key OEC initiatives, programs, and activities, while providing OEC with feedback and assessment of tribal emergency communications activities, accomplishments, issues, gaps, and constraints within Indian Country. She is a graduate of Southern Illinois University-Carbondale with a degree in Human Resources and Management Information Systems. Robin is also a 20 year veteran of the United States Air Force.

Jill Bondhus

Administrator, Rice/Steele Consolidated PSAP

Jill Bondhus is the Administrator at the Rice & Steele 911 Center in Owatonna, Minnesota. She has worked at Rice & Steele 911 Center since 2000. Jill has 24 years of experience in the Public Safety Field. She has been an active member of the Combined Southeastern Minnesota Regional Radio Users and Operators Group since 2010. Jill has held multiple positions of leadership and demonstrates a forward-thinking approach.

Sara Boucher-Jackson

Training & Quality Assurance Specialist, City of Minneapolis Emergency Communications Center

Sara Boucher-Jackson began her public safety career in 2005 with the City of Minneapolis Emergency Communications Center. There she has held the role of 911 Operator, Police & Fire Dispatcher, 911 Supervisor and is currently the Training & Quality Assurance Specialist. She is a member of the Metro Communications Response Task Force (CRTF) as a Tactical Dispatcher (IDT) and Communications Unit Leader (COML). Sara served as a COML for the 2015 MLB All Star Game. Sara was the COML Coordinator for the 2018 NFL Super Bowl 52, along with being the Co-Chair of the Radio Communications & Inter-operability Committee. She is of the belief that all roles in the COMU deserve an opportunity to shine. She is committed to Public Safety & Emergency Communications in addition to constantly seeking opportunities to support interoperability at all levels.

Tim Boyer

Statewide Director of Communications, Minnesota State Patrol

Tim has been involved in Public Safety communications for 24 years starting as a Dispatcher/Jailer in Waseca County 1994-1997. From 1997-2010 he was a Minnesota State Patrol Radio Communications Operator/Radio Communications Supervisor. He changed jobs and became the Assistant Director of the Rice Steele 911 Center in 2010 and the Director in 2011. He is presently the Statewide Director of Communications for the Minnesota State Patrol. Tim has served on a variety of Boards and Committees and has witnessed a great evolution in the communications field and is looking forward to what is coming next!

Marcus Bruning

Regional Interoperability Coordinator, Northern Minnesota, DPS ECN

Marcus Bruning is the Regional Interoperability Coordinator (RIC) for Northern Minnesota. He works with 25 Counties and seven Tribes in achieving their goals of emergency communication interoperability and unified governance operations in emergency communication networks. Marcus retired from the St. Louis County Sheriff's Office as Supervising Deputy Sheriff after a 20 year career with the department. Marcus' duties included being the Director of the Homeland Security Division of the Sheriff's Office. He was responsible for the Emergency Management, Emergency Communications, and Radio Maintenance Divisions for St. Louis County.

Rick Burke

Partner, Televate

Rick Burke, a co-founder and Managing Partner at Televate LLC, has over 35 years of solutions engineering and system operations experience with complex Public Safety and commercial communication networks and applications. He has extensive experience with land mobile radio, wireless broadband system engineering, and information technology within the Public Safety industry. Over the past 10 years, Rick has supported wireless broadband network design, governance, and business modeling, and has managed multiple 700 MHz Long Term Evolution (LTE) wireless broadband assessments for regional and statewide public safety communications programs. He is currently managing multiple State and Local Implementation Planning Grant (SLIGP) projects to assist states in developing their public safety broadband network (PSBN) strategic plans.

Alan Choutka

Regional Emergency Communication Coordinator, DHS-FEMA Region V

Alan Choutka is currently the Regional Emergency Communications Coordinator (RECC) in the Operations Planning Branch (OPB) of the Response Division at FEMA Region V in Chicago. He has been active in emergency management for 24 years. His duties include coordinating the activities of the Region V Regional Emergency Communication Coordination Working Group (RECCWG), preparing and updating the communication annexes to the various Regional disaster plans, and staffing the Communications (ESF 2) desk within the Regional Response Coordination Center (RRCC) when it is activated during a disaster. Prior to joining FEMA in July 2013 he spent 8 years as a contractor for the Illinois Emergency Management Agency (IEMA) working on implementing and improving various interoperable communication activities within the state. He served as Deputy Statewide Interoperable Communications Coordinator (SWIC) responsible for Communication Unit (COMU) training activities and the state's Strategic Technology Reserve (STR) as well as staffing the Communication Coordinator (COMC) desk within the State Incident Response Center (SIRC) when it was activated to support disaster response activities. Prior to working for the State of Illinois, Alan worked for the Kane County (Illinois) Office of Emergency Management.

Craig Coale

Senior Advisor - Public Safety and Defense, Cisco Systems Smart Communities Organization

Craig Coale is Senior Public Safety and Defense Advisor in Cisco Systems Smart Communities Organization. He has seen great success in creating measurable customer value, enhancing mission space effectiveness, and generating positive public safety and service outcomes as both a technical and operational advisor utilizing experience from a combined 20 years in military service and 20 years in technical advising. Craig left active duty military service after 10 years as a ground combat and marksmanship instructor to pursue technical endeavors. During the early 2000s, Craig was the leading architect for technical communications at Kentucky's Commonwealth Office of Technology. He then lead Nortel's Global Municipal Wireless Solutions business unit and was subsequently Avaya's Global Practice Director for Aura Collaboration. Craig was also active in evaluation and application of Forrester Research's Customer Experience Maturity Playbook and was invited as Key Note speaker at the Forrester Research Global Conference for the development and leadership of highly effective small teams. While at Cisco, Craig has lead the development of innovative solutions for the world's largest enterprises and now advises US Defense and Federal/State/Municipal agencies on the application of technology as a force multiplier for public safety initiatives. Currently, he is an active member of the National Guard, as a military police element leader with the 123rd Contingency Response Group - Phoenix FIST team, Non-Commissioned Officer in Charge of Training, and the Sniper Section Leader. Recent deployments are to Africa and Iraq. Craig has volunteered on the Board of Directors and acted as the ground search coordinator for Bluegrass Search and Rescue. Along with being a father with five wonderful kids, Boy Scout Council leader, and active in community and national philanthropy causes, Craig is also a nationally recognized adventure racer featured on an Outdoor Channel television series. In addition to numerous industry certifications, he has a constant quest for learning currently finishing two more degrees in Criminal Justice and Theology, along with a Masters Certificate through Villanova University in ROI and TCO methodologies.

John Contestabile

Program Manager, Johns Hopkins University Applied Physics Laboratory

John Contestabile is the Program Manager for Homeland Security - Emergency Response Systems for the Johns Hopkins University/Applied Physics Lab [JHU/APL]. In that capacity he works with various government sponsors to develop technology projects to meet their homeland security needs in the emergency preparedness and response program areas. His areas of focus include: transportation security, critical infrastructure resilience, interoperable communications (to include Geographic Information, Broadband and Video Systems) and the State & Local responder communities. John joined the APL in July of 2009, after retiring from the State of Maryland Department of Transportation [MDOT] where he held a number of senior positions such as the state's first Statewide Interoperability Coordinator (SWIC), Deputy Homeland Security Advisor, and finally, Assistant Secretary of the MDOT.

Dan Craigie

9-1-1- Project Manager, ECN

Dan joined ECN in November of 2016 as a 9-1-1 Project Manager. His primary duties include leading the development and review of a statewide firewall RFP for the procurement and ongoing maintenance and monitoring of PSAP firewalls along with the associated installation, configuration and on-management of the project. Additionally, he is leading efforts to ensure consistency in 911 call configurations, NG911 network monitoring, and other initiatives related to Minnesota's ESInet. This is done in coordination with our statewide 911 service provider (CTL), the Statewide Emergency Communications Board, and the Metropolitan Emergency Services Board. Dan has 8+ years of experience working on technology projects ranging from submarine-satellite communications to public Wi-Fi deployments and everything in-between. He holds a Master of Public Policy from the Humphrey Institute of Public Affairs with a focus on Technology policy.

Matt Dagostino

State Market Manager - FirstNet Program, AT+T FirstNet

Matt Dagostino has 25 years Telecom/Information Technology Industry directly supporting Wireline, Wireless, Wireless Applications and Hardware, End Point Security and Management, Managed Security and Cloud Services, LMR-LTE interoperability, Desktop and Application Virtualization and Identity Management. Matt has been with AT&T for 10 years primarily focused on supporting the communication needs of Public Safety and HHS. He is a Graduate of Indiana Wesleyan University and holds 18 FEMA/Emergency Management Institute certifications.

David Deal

Sergeant, Investigations Division, Digital Forensics / Technical Service, Washington County Sheriff's Office

David has been with the Washington County Sheriff's Office for 27 years. He has been assigned as Juvenile Unit Administrator/Transports Sergeant, shift supervisor, Sergeant of Operations for the Jail and Technical Services Sergeant. In May of 2017 he was reassigned to the Investigations Division, Digital Forensics Unit. David's responsibilities have included Digital Forensic Investigation, Security Officer/LASO, application design, project management, implementation, and support for all data, communications, and security systems within the Sheriff's Office. He is also a member of the SECB Interoperable Data Committee since its inception, representing the Association of MN Counties. David takes a particular interest in knowing the needs and workflow of the end users to ensure that their needs are met while maintaining the required security.

Judy Diehl

APCO Representative, Stevens County

Judy Diehl began working as a dispatcher/jailor for the Stevens County Sheriff's Office in 1985, and was promoted to Communications Manager in 2004. She is an active member of APCO, NENA, and the APCO/MSA/NENA 911 PSAP Conference Planning Committee. She is presently serving West Central MN as APCO Representative, Stevens County as delegate on the Central Minnesota Owners & Operators Committee, CM Users Committee, as Chair of the CM NG911 Committee and also is the Central Minnesota delegate on the MN Statewide NG911 Committee.

Dave Dombrowski

North American Senior Manager, Motorola Solutions, Inc.

David Dombrowski is the North American Senior Manager for ASTRO Systems and Broadband Applications for Motorola Solutions.

John Dooley

IPAWS Program Manager, ECN

John Dooley is the Program Manager for the Integrated Public Alert and Warning System (IPAWS) at the Minnesota Department of Public Safety, Division of Emergency Communication Networks. He coordinates the Public Information and Warning efforts in the State of Minnesota between Federal, Tribal, and County Public Safety personnel and private partners in Broadcast, Cable and Telecommunications industries. He also is the Vice-Chair of Regional Emergency Communications Working Group for FEMA Region 5, and is also the is the Chair of the EAS / IPAWS Taskforce; that works to identify regional specific issues facing States as related to alert and warning of the public. John is a Minnesota Certified Emergency Manager. He previously was the Communications Officer for the Division of Homeland Security and Emergency Management from October of 2006 to June of 2017. Responsibilities were to manage the divisions' telephone, video and radio services as well as coordinating communication activities between federal, state agencies and local jurisdictions.

Kurt Erickson

First Lieutenant, St. Louis County Rescue Squad

Kurt Erickson serves as the 1st Lieutenant of North Unit of St. Louis County Rescue Squad. He is based in Ely, Minnesota. St. Louis County Rescue Squad provides SAR service including water emergencies, wilderness searches and other emergencies involving remote wilderness areas.

Joe Fick

Area Sales Manager, Motorola Solutions, Inc.

Since leaving military service in 1995 Joe Fick's entire career has been in the telecommunications industry with the last 10 years specifically in public safety.

Al Fjerstad

PSAP Manager/Emergency Management Director, Mille Lacs County Sheriff's Office

Al Fjerstad has over 30 years experience in public safety. He started his career in dispatching at Hennepin County in 1990 before moving onto a training and supervisory position at the PSAP. In 2001, he was promoted to the ARMER System Administrator position for Hennepin County and stayed in that role until 2011. After retiring from Hennepin County, Al was hired on as the PSAP Manager, Emergency Management Director and ARMER Radio System Administrator for the Mille Lacs County Sheriff's Office. In addition to this, Al is a certified COML and works for On-Target Training and Consulting LLC as a trainer specializing in ARMER.

Brian Fluegeman

911 Marketing Manager, Zuercher Technologies

Brian Fluegeman has more than 17 years of public safety experience. He has worked directly with PSAPs, law enforcement agencies, fire departments, and EMS agencies in an effort to help improve communication efficiencies and provide high-level consultative assistance. Brian's experience also includes many years with Computer-Aided Dispatch (CAD) software, records management systems (RMS), mobile solutions, logging solutions, and NG9-1-1 telephony solutions. He has completed multiple technical certification classes and is a member of the National Emergency Number Association (NENA), through which he was awarded his Emergency Number Professional (ENP) designation during the summer of 2017. Brian currently manages Zuercher's 9-1-1 market and leads its professionals in their goal of providing the best 9-1-1 solutions in the industry. He thrives while interacting with agencies and is passionate about designing and delivering a creative solution that fits the agency's budget and needs.

Joe Glaccum

Director of Technology Services, North Memorial Ambulance Service/North Memorial Health Care

Joe Glaccum is the Director of Technology for North Memorial Ambulance Service. He serves as the Vice Chair of the Statewide Emergency Communications Board and Chairs the Operations and Technical committee. He is appointed to the Board as a representative of the Minnesota Ambulance Association. Joe started with North Memorial as a paramedic in 1983 and has served as a Flight Paramedic, Coordinator, Communications and Technology Manager before being appointed a Director in 2007. His current responsibilities are to oversee the operation of the division from an Information Technology and Electronic Communications perspective.

Red Grasso

FirstNet Single Point of Contact, North Carolina Department of IT

Red Grasso is the Single Point of Contact (SPOC) for the FirstNet project in North Carolina. He spent a decade as a firefighter before moving into the technologies and deploying a regional P25 trunked radio system. Focusing on public safety communications, he has served in many roles at different levels of government including disaster response at the local, state, and federal levels. Red is also responsible for the communications system at the annual Burning Man event in Nevada.

Sherri Griffith Powell

Communication Consultant, Mission Critical Partners

Sherri, a communications consultant for MCP, brings more than 20 years of experience in the public safety industry as a consultant, director or manager. She specializes in NG911 planning, funding and text-to-911. She's presented on a number of industry topics at the national, state and local levels and is recognized as an industry subject-matter expert on the interim short message service (SMS) text-to-911 solution.

Dan Hartog

Sheriff, Kandiyohi County Sheriff's Office

Dan Hartog is currently serving his fourth term as Kandiyohi County Sheriff. Dan has been a law enforcement officer for 37 years, 36 of those years have been with the Kandiyohi county Sheriff's Office. Dan recently resigned from the SECB as a representative for the Minnesota Sheriff's Association and from the Steering Committee, were he chaired the committee for the past several years. Dan has been a member of the Central Minnesota Regional Advisory Committee since it was formed.

Greg Hauser

Manager, Charlotte Fire Department

Greg Hauser is the Manager of the Charlotte Fire Department's Communications Division. He has been with the department for 16 years. Greg holds a bachelors degree in Fire Science Administration and a bachelor's degree in Arson Investigation, both from the University of New Haven, in Connecticut. Greg also holds a Master's certificate in Community Preparedness and Disaster Management from the University of North Carolina at Chapel Hill. He created and serves on the Fire Department's tactical communications team as a communications unit leader (COML). Greg has been on numerous deployments, both in and out of state, including the devastating floods in Bertie County, NC, to assist as the Communications Coordinator (COMC) at the Regional Coordination Center in Kinston in response to Hurricane Irene and recently as a deployed COML in response to Hurricane Matthew. Greg was also requested by the Glendale, AZ Fire Department to serve on the Communications Unit for Super Bowl XLII in 2008. Greg served as the All Hazards COML for the 2012 Democratic National Convention (DNC) held in Charlotte, NC.
Greg works part time for the Department of Homeland Security's Interoperable Communications Technical Assistance Program (ICTAP). He has participated in the planning for the New Orleans and New York/New Jersey Super Bowls, the 50th Anniversary March held in Selma, Alabama and to assist with the 2016 Republican National Convention held in Cleveland, Ohio.

Scott Heide

PSAP Supervisor , Crow Wing County Sheriff’s Office

Scott began his career in 1987 as an EMT/Dispatcher with North Ambulance in Brainerd. In 1997 he was hired by Crow Wing County Sheriff's Office as a dispatcher and was promoted to PSAP Supervisor in 2006. He has served on several ARMER/911 related committees, boards and state strategic planning sessions.

Julie Heimkes

Senior Consultant, Winbourne Consulting

Julie Heimkes is a subject matter expert and consultant with more than 30 years expertise in public safety management, operations, technical training and project management roles. She utilizes her years of experience working in the field and within the PSAP to benefit her clients. Her public safety assignments in Minnesota include roles as paramedic, dispatcher, dispatch trainer, dispatch supervisor and center director. Julie held assignments that included the project management of the design and technology build of two dispatch centers and the consolidation of multiple dispatch centers.

Heidi Hieserich

Supervisor, Minneapolis Airport Emergency Communications Center

Heidi Hieserich has been in the 911 industry for 19 years and has filled a variety of roles throughout her career, most of which have been with the MSP Airport Emergency Communications Center. In her current role she oversees the department's training program, operational policy and procedures and process improvement initiatives. She chairs the metro region's PSAP Training and Operations Roundtable Workgroup and led the initiative to develop the metro region's standard on processing text-to-911 calls.

Jason Horning

NG9-1-1 Program Manager, North Dakota Association of Counties

Jason Horning is the Next Generation 9-1-1 Program Manager at the North Dakota Association of Counties. In his role, Jason is responsible for planning, development and implementation of NG9-1-1 services for the state of North Dakota. After having spent 10 years on the private side of 911 as a software product manager, he chose to use his experience and background in Geographic Information Systems (GIS) and management to help guide his home state in their transition to NG9-1-1. Jason is a member of the National Association of State 911 Administrators (NASNA) and an active member of the National Emergency Number Association (NENA).
He is a certified Emergency Number Professional and holds a BS in civil engineering from North Dakota State University.

Judy Indrelie

Regional Programs Manager, Olmsted County Sheriff's Office

Judy Indrelie is the Regional Programs Manager for the Olmsted County Sheriff's Office and has worked for Olmsted County for over 20 years. She serves in the capacity of accountant, financial advisor, grants manager, budget coordinator and in project management. In addition, she provides administration and grants management for the SE MN Emergency Communications Board since its inception in 2008. She has a Bachelor of Science Degree in Accounting and is certified in grants management and project management. She has over 25 years of experience in non-profit and governmental accounting, projects and grants management.

Josh Jack

Consultant, Televate, LLC

Joshua Jack, a consultant with Televate LLC, has over 24 years of public safety and information technology experience. Joshua is currently focused on supporting the State of Minnesota and multiple other states, in their FirstNet planning and outreach efforts. Prior to his work with Televate, he served as the Chief Information Officer (CIO) for the District of Columbia's Homeland Security and Emergency Management Agency as well as the District's Statewide Interoperability Coordinator (SWIC).

Donny Jackson

Editor, IWCE Urgent Communications

Donny Jackson is editor of IWCE's Urgent Communications, an online publication that can be found at www.urgentcomm.com. He has been with the franchise for 15 years. The publication was known as Mobile Radio Technology magazine when he joined in December 2003 writing about the critical communications industry and helping develop the IWCE conference program. In 2013, Donny was awarded with the Jesse H. Neal Award for his coverage of FirstNet issues during the early stages of the nationwide public safety initiative. Before 2003, he covered telecommunications for four years as a freelance writer and as news editor for Telephony magazine. Prior to that, he worked for suburban newspapers in the Dallas area serving as editor-in-chief for the Irving News and the Las Colinas Business News.

Jim Jarvis

Regional Coordinator, Department of Homeland Security

Jim Jarvis joined OEC in September 2010 as the Region V Coordinator. He comes to OEC with 30 years of experience in Federal, State, local, and international communications and data systems as a technician, supervisor, and manager. In his first year with OEC, Jim has worked to strengthen collaboration and cooperation between Federal, State, and local agencies. He travels regularly throughout the region meeting with all levels of government to discuss their interoperability needs and requirements. He is participating on multiple interoperability committees and working groups and has shared information in and out of his region on various interoperability projects, lessons learned, and best practices. Jim holds an Associate of Science degree in Electronics Engineering Technology and an FCC General Radio Operators License.

Jeff Jelinski

Commissioner, Morrison County

Jeff Jelinski started his 33 year career in Public Safety Communications in August of 1979 with the Morrison County Sheriff's Office as a Dispatcher/Jailer. In 1986 he was hired by the City of Little Falls (Police Department) as a Dispatch/Records Tech. From 2005 - 2013 Jeff served as the Communications Supervisor/Emergency Manager with the Morrison County Sheriff's Office where he managed the 9-1-1 center for the County. In March of 2009 he became a state certified Emergency Manager. He was one of the first in Minnesota to attain state certification as a Communications Unit Leader, COML (March 2009), and was the Co-Administrator for the 800 MHz/ARMER project for Morrison County. On January 7, 2013 Jeff was sworn in as Morrison County Commissioner, District 2, (2014 Board Chair). Today, while performing County Commissioner duties he sits on many committees which include, but are not limited to; the Central Minnesota Emergency Services Board (current Vice Chair), Central Minnesota Regional Advisory Committee (RAC), along with the Owners and Operators (O&O) Committee. He also Chairs the Central Minnesota EMS Joint Powers Regional Board.

Vic Jensen

Director of Technology, Unication USA Inc.

Vic Jensen has been in the technology field for almost 50 years and is currely a Senior Manager with Unication USA. Prior to Unication, he spent 31 years with Motorola holding Director level positions in Engineering and Corporate Research.

Said Jilani

Senior Customer Solutions Architect, AVIAT Networks

Said Jilani is a Senior Solutions Architect in the North American region and has been with Aviat Networks (formerly Harris Stratex Networks)) for 17 years. He supports network design and deployments of Ethernet, MPLS, and IP based transport networks for 4G/LTE, utilities, public safety and enterprise applications. He is responsible for high level technical strategy, solutions architecture and developing proof of concepts to demonstrate network transport capabilities including: advanced Ethernet and IP/MPLS, network protection options, MPLS VPN services, link aggregation and advanced Quality of Service schemes.

Tom Justin

Owner, On Target Training and Consulting

Tom Justin is the owner of On Target Training & Consulting, a company which specializes in several facets of public safety training including incident command principles and communications training and has provided training in seven states to over 5,000 personnel. Tom spent over 29 years in law enforcement most recently retiring from the St. Cloud Police Department in 2016. Tom has been in command of various aspects of law enforcement including Patrol, Criminal Investigations, School Resource Officers, Gangs and Drugs, SWAT and special projects including three years as the ARMER Radio System Central Minnesota Regional Interoperability Coordinator. He has provided instruction on various subjects to public safety personnel for over 27 years and has provided regional planner services for Minnesota HSEM Region IV. Tom is a graduate of the United States Army Military Police School, a 1988 graduate of Alexandria Technical College, a 1999 graduate of Northwestern University Staff and Command and is a former elected official serving 8 years as a school board member.

Sara Kreiling

DeafBlind Services Specialist, Deaf and Hard of Hearing Services Division

Sara Kreiling, the DeafBlind Services Specialist with the Deaf and Hard of Hearing Services Division (DHHSD), provides direct services as well as information and referral to persons with DeafBlindness and their service professionals. Being based in the Metro DHHSD office, she consults with the statewide DHHSD offices on DeafBlind issues and promotes DHHS services for the DeafBlind statewide. Sara also presents on topics related to Hearing Loss, Deaf Culture, American Sign Language and dual hearing and vision loss statewide. She has over 30 years of experience in the fields of DeafBlindness, Mental Health and Human Services. She holds a Bachelor's in Psychology from Gallaudet University and a Master's in Special Education-Deaf and Hard of Hearing from the University of Minnesota. Sara is currently studying to become a nationally Certified Deaf Interpreter (CDI).

Brandon Larson

Radio Technician, City of St. Cloud

Brandon is currently employed by the City of St. Cloud as a Radio Technician. His communications background includes roles as an Emergency Medical Technician, volunteer Fire Fighter and University Security Officer. He is currently a state certified COM-T.

Andrew LaVenture

Firefighter / EMT / COML, Edina Fire Department

Andrew served as the Communications Unit Leader at the Air Support Operations Center (ASOC) leading up to and during Super Bowl LII. He is a COML for the Metro Region Communications Response Task Force (CRTF) and is a Minnesota Certified Emergency Manager. Andrew holds a Bachelors Degree from the University of North Dakota in Commercial Aviation and a Masters Degree in Aviation. When not fulfilling fire department duties, he works full-time as an airline Captain based in Minneapolis.

Dustin Leslie

9-1-1 Analyst, DPS ECN

Dustin Leslie is a 9-1-1 Program Analyst for MN-DPS Emergency Communication Networks. In this role, his primary responsibility is to manage the text-to-9-1-1 deployment for Minnesota PSAPs. In addition, he manages wireless provisioning for 9-1-1 and assists in the development of operational standards for 9-1-1 dispatchers. He also manages various State and Federal grants for the seven regions. Prior to joining ECN, Dustin was a 9-1-1 dispatcher at Hennepin County for 2 years.

Chad LeVasseur

Manager of Communication Systems, Metro Transit

Chad LeVasseur is the Manager of Communication Systems for Metro Transit. He has 18 years with Metro Transit, serving in multiple roles from technician, shop supervisor and Manager. Chad is the system administrator for Metro Transit and oversees the programming, maintenance and repair of around 2600 subscribers and 3 control centers.

Gary Loflin

911 Product Specialist, Zuercher Technologies

Gary Loflin brings more than 30 years of public safety experience to the Zuercher team. With dispatching, supervisory, telecommunications, and information technology experience in the realm of public safety, Gary understands how a 9-1-1 system affects end users. As a 9-1-1 product specialist, he will work with the Account Executive and the agency to design a custom 9-1-1 solution that fits the agency's needs. Gary's public safety experience will help ensure the success of the agency while it transitions into the next generation of 9-1-1. He is Emergency Number Professional (ENP) certified, active in the National Emergency Number Association (NENA), and a member of the South Carolina Association of Public Safety Communications Officials (APCO) board.

Matt Maas

Emergency Management Director, Dodge County

Matt has been the Emergency Management Director for Dodge County for 10 years. He has recently also taken on the responsibility for the PSAP in Dodge County. He is a volunteer in public safety as an Assistant Fire Chief for the Dodge Center Fire Department and a member of the Dodge Center Ambulance Service. Matt participates in the regional emergency communications board as the RAC vice chair and the interoperable data committee representative.

Craig Marek

Manager, Kenora Central EMS/Fire Communications Centre

Craig has worked through the last 34 years of rapid growth of EMS in Ontario. Starting as a Paramedic he kept close to the change process accepting a Leadership role in 1992. The portfolio expanded to include Emergency Communications, building a regional Fire/EMS Centre that services 70,000 square miles of Northwestern Ontario, bordering Minnesota for almost 200 miles. Projects include Fleetnet, CAD, Quality Assurance/Audit, Leadership development, Emergency Management and Interoperability.

Karin Marquez

9-1-1 Project Manager, RapidSOS

Karin started her career in public safety communications as a dispatcher 20 years ago. She is currently the project manager at RapidSOS after recently transitioning out of the PSAP where she was a supervisor and project manager. Karin has been involved in many aspects in the PSAP from operations to implementing CAD, 9-1-1 phone systems, logging recorder and other systems. She enjoys working with vendors and users to gather useful feedback to make products more efficient for dispatchers everywhere.

Mark Mather

Sheriff, Lyon County Sheriff’s Office

Mark Mather is currently serving his 33rd year in public safety with 30 years at the Lyon County Sheriff's Office and with the last 10 years as Sheriff. Currently Mark is an executive board member for the Southwest Regional ECB. He has been instrumental with 5th District Sheriffs to use opportunities to utilize technology to produce a robust sharing of equipment.

Jason Matthias

Assistant Center Supervisor , St. Louis County 911

Jason Matthias started his communications career in 1996 at the Ashland (WI) Police Department. He was hired in St. Louis County in 2003 where he has recently accepted an Assistant Center Supervisor position.

Jen McDonough

Motivational Speaker & Amazon Top 100 Author, The Iron Jen

Jen and her family are most known for paying off over $212,000 worth of debt and medical expenses in 4 years. Their story has been featured in local, national and international media. She is also an 8-time national weightlifter, MN Hall of Fame inductee, and 2-time US Olympic Festival medal winner as well as an Ironman triathlete and volunteer firefighter. All 3 of her books have hit Amazon's Top 100 categories including her book 5 Minutes a Day to Living Beyond Rich which hit #1 under Amazon's budgeting category. She lives in Lindstrom, MN with her husband and four kids. You can find out more about her at TheIronJen.com.

Melinda Miller

FirstNet Program Manager , DPS ECN

Melinda joined the Department of Public Safety Emergency Communication Networks on January 27, 2016 as the State of Minnesota FirstNet Program Manager. Melinda is focused on outreach and education of all things FirstNet. She has thirty years of software development experience and a member of the National Charette Institute which specializes in public project management. Melinda graduated from Northern State University in Aberdeen SD with a bachelor's degree in business administration and computer science, and Savannah College of Art & Design in Georgia with a Master's degree in building arts preservation.

Ed Mills

FirstNet Outreach & Education Manager, Colorado Governor's Office of Information Technology

Ed Mills is an Engagement Manager in the Colorado Governor's Office of Information Technology. He and his team are responsible for coordinating broadband efforts across the state of Colorado to support public safety critical communications across the state. Ed also spends his time helping stakeholders understand and leverage technologies that save lives and protect property. Ed is a native of Colorado and has worked in the Public Safety sector nationally and internationally for the past 12 years. He is a domain specialist in counter terrorism technologies such as StreetLab Mobile (Raman), Mobile Trace (ITMS) and acoustic wave. He has worked alongside many of the major cities' law enforcement and fire departments like Seattle Fire, Massachusetts Hazardous Materials Unit, Los Angeles Harbor Police and Bomb Squad. Ed has also worked with the DEA in Quantico, ICE, ATF, and the Coast Guard. He assisted Mexican Customs, Federal Police and the Mexican Army to help them detect drugs and explosives. Ed was the project lead on GE Security's 3-B laser product - a device that detects chemical as well as biological threats. Ed also enjoys the role of educator. He is a firearms instructor in Colorado as well as a certified instructor with the Utah Bureau of Criminal Investigations. For the past 20 years he has also worked as a teacher and administrator in Missouri, Hawaii and Colorado, publishing books and developing curriculum along the way. Ed has always felt passionately about service and giving back to the community. He is a Lieutenant with Evergreen Fire Rescue where he serves as a firefighter, emergency medical technician (EMT), swift water rescue swimmer, and public information officer (PIO). Mr. Mills serves on the high-risk extrication team in the Denver metro area and is a Fire Information Duty Officer for the mountain area. He also served as a military policeman in the United States Army for 6 years.

Linda Muchow

Technology Specialist, Alexandria Technical and Community College

Linda has been employed at the Alexandria Technical & Community College since 1992. She is an Alex T&C alumnus with a computer background. She has been working with the MN-DPS since July of 2010 to create online training in relation to the ARMER System. Linda's passion is helping businesses & individuals obtain their goals, whether it be navigating a new software package or assisting them with an internal electronic form.

Christopher Muller

Director, Beltrami County Sheriff’s Office

Christopher Muller has been the Director of the Beltrami County Sheriff's Office Division of Emergency Management since 2014. In addition to emergency management, Chris is the Beltrami County Public Safety Answering Point Manager and Emergency Communications Director. He has been with the Beltrami County Sheriff's Office since 2006 and has served as a Communications Officer, Communications Team Leader and the Assistant Emergency Management Director. Christopher started his public safety career with the Leech Lake Police Department in his hometown of Cass Lake. Chris is the HSEM Region 3 Joint Powers Board President and enjoys working with various boards and committees furthering the emergency management discipline. He was the recipient of the Association of Minnesota Emergency Manager's Director of the Year Award in 2014 and the Joe Strub Weather Preparedness Award in 2017. Chris studied law enforcement at the Fond du Lac Tribal and Community College and Applied Management with an emphasis in Public Safety Administration at Bemidji State University.

Micah Myers

IT Director, City of St. Cloud

Micah Myers began working for the City of St. Cloud in the fall of 1996 as an intern. In May of 1999, after graduating from St. Cloud Technical College, he began a full time career developing software for the City. In March of 2006 he took over managing the City's IT department. In the fall of 2006 he was named the Chair of the Central MN Advisory Committee.

John Olsen

Communications Consultant, Independent Emergency Services

John Olsen has over 25 years of experience in the telecommunications industry with Verizon in the New York area including central office management, E-911, writing contingency documents, methods of procedure, and implementing and managing software updates. John has been working for IES for over 5 years working as a Communications Consultant, which includes Sales and Project Management. He has been employed with IES since October, 2012.

Shane Olsen

Principal Consultant - Minnesota, AT&T

Rod Olson

Manager of Radio Electronics, City of Minneapolis

Rod Olson's work history includes 16 years in the two-way LMR private sector with a wide range of experience as an RF bench tech, field tech, installations tech, service manager, and RF systems designer of customer owned systems and many commercial LMR Trunked systems. He has an additional 17 years with the City of Minneapolis as an RF technician, Supervisor, and now Manager of the Radio Electronics division. Rod is also the ARMER Public Safety Radio System Administrator for the City of Minneapolis.

Steve Olson

Instructor, Lake County and On Target Training and Consulting

Steve began his career in communications in 1997 when he was hired by the Lake County Sheriff's Office as Dispatcher/Corrections Officer. In 2003 he became the Communications Training Officer for the Lake County Sheriff's Office (LCSO). He is currently employed as the Jail Administrator/Dispatch Supervisor for the Lake County Sheriff's Office and as an instructor for On-Target Training and Consulting. Steve's training includes Communications Unit Leader and Communications Unit Technician. He has received formal training as a Communications Unit Leader instructor at the Emergency Management Institute in Emmetsburg, Maryland.

John Persano

Adjunct Faculty Member, San Diego State University

John Persano has extensive experience and knowledge of tactical and operational level processes and requirements resident among local, state and federal entities responsible for emergency management, disaster response, counter-narcotics and counter-terrorism efforts.
Trained by the Marine Corps as an; aviator, intelligence officer, planner, and operations officer, he has amassed over 25 years of experience. For the last 10 years, John has focused on providing local, state and federal entities with innovative methodologies designed to; improve inter-agency coordination, provide increased situational awareness, and establish common mechanisms to collate, display, and disseminate time critical information. John earned his undergraduate degree in Political Science from Kenyon College and his Master of Science Degree in Homeland Security from San Diego State University where he now teaches graduate courses on Culture and Terrorism and Emergency Management. He continues to serve our nation as a Colonel in the United States Marine Corps Reserves.

Jen Phillips-Garcia

Tim Pierce

FEMA Region V, FirstNet

Tim Pierce is a Regional Consultation Lead for the First Responder Network Authority (FirstNet) and works out of Madison, WI. Prior to FirstNet, Tim worked for the Wisconsin Department of Justice as the Statewide Interoperability Coordinator (SWIC) and State Point of Contact (SPOC) for Wisconsin. He started his public safety career as a volunteer firefighter and EMT in a small community outside of Madison after graduating from UW-Madison.

David Pike

Sergeant , Mower County Sheriff's Office

Dave Pike is a sergeant with the Mower County Sheriff's Office since 1995. For the past five years, he has been working as the System Manager and radio programmer for Mower County. Dave has been serving as the RAC Chair for the SE Region for the last three years.

Keith Ruffing

Police Officer, Saint Peter Police Department

Keith Ruffing has been a Police Officer with the Saint Peter Police Department for the past 18 years. He is the current Chair of the South Central Emergency Communications Board User Committee. Keith is the South Central Region representative on both the COMU and STR sub-committees. He is also a Minnesota recognized COML.

Andy Sackreiter

, AT&T FirstNet

Amber Schindeldecker

Public Information Officer, Emergency Communication Network/Homeland Security and Emergency Management

Amber Schindeldecker is the Public Information Officer for the Emergency Communication Networks division and the Homeland Security and Emergency Management division of the Department of Public Safety. Prior to public service, Amber worked in TV news for 12 years at stations across the nation in various roles such as a reporter, anchor and producer. She ended her TV news career as the 10 p.m. news producer at KARE-11 in Golden Valley. Amber is a creative storyteller and a strategic communicator. She routinely exceeds goals & expectations using her experience in journalism, public relations and marketing. Amber graduated from Drake University in 2003 with a BA in Broadcast News.

Tom Semmelroth

Administrator, Lead Electronic Systems Technician, St. Louis County Radio System

Tom has worked for St Louis County for just over 21 years. He graduated from Willmar Vo-tech in 1979 and has worked in many shops, including 15 years at Motorola and owning his own business. More recently he has worked as system administrator for St Louis County with 184 different entities, plus two other counties. Tom's duties include overseeing fleetmaps and programming of 4,500 radios and maintaining 22 console positions, at least some equipment at 24 ARMER sites and 31 paging tower sites. He is also a member of the NE Regional Advisory Committee and the SECB Operations and Technical committee representing the NE region.

Thomas Simota

J6 Interoperability Communications Manager, Minnesota National Guard

SFC Thomas Simota is the IT/Communications Manager for the Minnesota National Guard Joint Operations Center (JOC). His primary job focus is interoperable and redundant communications with all agencies the MN JOC needs to communicate during steady state and emergencies. Thomas secondary focus is lead instructor and coordinator for the MN NG Domestic Operations Communications Instructors Course (DCIC). The DCIC trains MN NG Service Members on using Military/HAM/Public Safety Radios to Interop with non MN NG entities.

Rick Slatten

Captain, St. Louis County Rescue Squad

Rick Slatten serves as Captain of the St. Louis County Rescue Squad and is based out of Duluth. Rick has over 30 years of SAR experience in St. Louis County. He oversees the north and south units.

Chad Steffen

Patrol Officer, City of Red Wing and ARMER Administrator, Lower Sioux Indian Community

Chad Steffen has been a Patrol Officer with the City of Red Wing and Lower Sioux Indian Community (LSIC) in Morton, MN since 2005. Previously, he was employed as a Community Service Officer for the City of Chanhassen and a Police/Fire/EMS Dispatcher for the City of Cannon Falls. Over his law enforcement career, Chad has taken an interest in advancing technologies at all levels, specifically in the area of Public Safety Communications. Currently, he serves as the ARMER Administrator for the LSIC and his unique position as a Patrol Officer with the City of Red Wing allows him to work with the Prairie Island Indian Community, located in Red Wing, with their communication needs. He also assists Goodhue County with ARMER Administration. In 2016, Chad became certified as a COML and COMT.

Jim Stromberg

ARMER Program Manager / Statewide Interoperability Coordinator, DPS ECN

Jim serves the State of Minnesota in the Department of Public Safety division of Emergency Communication Networks as the ARMER Program Manager and Statewide Interoperability Coordinator (SWIC). ARMER is the 800 MHz trunked radio system serving as the primary Land Mobile Radio communications tool for a great majority of public safety responders and public service entities throughout Minnesota. In his role as Program Manager, Jim works with regional and state Emergency Communication Boards and Committees, end users, and technical staff to ensure high quality communications in all corners of the state. As the SWIC, Jim is responsible for ensuring communications between in-state ARMER and non-ARMER users as well as interstate and international communications. He previously served as a Minnetonka police officer and assisted in Minnetonka's transition to ARMER.

Dave Theis

Senior System Technologist, Motorola Solutions, Inc.

Dave Theis has 36 years of experience in land mobile communications. He has 35 years with Motorola, serving in multiple roles from Factory Technical Representative, Systems Engineer, Program Manager, System Integration and Test Manager and System Technologist. Dave has been working on Motorola trunking systems beginning with the first 5-channel analog system in Chicago in 1982 all the way up through complex Astro 25 IP-simulcast systems being delivered to customers today. He holds a B.S. degree in Technical Management specializing in Information Technology. Dave has multiple certifications from CompTIA, ETA Master Technician and FCC Licensed.

Jake Thompson

Radio System Manager, Anoka County

Jake Thompson is the Radio System Manager for Anoka County. He has worked with Public Safety Communications for the last 17 years. He is a local ARMER system administrator as well as a certified COML and COMT. As the manager of the Radio Shop he oversees the programming, maintenance and repair of 2500+ subscribers as well as maintenance of infrastructure equipment at 10 sites.

Dave Thomson

Systems and Communications Administrator, Rochester Police Department

Dave Thomson was a Police Officer for 28 years and a member of Rochester Police Department Planning and Technology Division for 16 years. Dave was a member of the ARMER Implementation Team for the City of Rochester and Olmsted County. He has been the code plug designer and radio programmer for the City of Rochester since initial ARMER participation (2005) and for Olmsted County since initial ARMER participation (2005) through 2008. He is the System Administrator and Gold Elite/MCC7500 Administrator/Programmer for the City of Rochester. Dave is an alternate member of the Statewide Emergency Communication Board, the Chair of the SECB's Interop Committee and the Vice Chair of the SECB's Operations and Technical Committee. He is a Windows, Linux and Android programmer fluent in many computer languages, but primarily programs in Delphi, PHP and Java. He has been a Licensed Radio Amateur for 41 years.

Nathan Timm

Radio System Manager, Washington County Sheriff's Office

Nathan Timm has been the radio system manager at the Washington County Sheriff's Office since June of 2015. He is also a part time deputy at the Goodhue County Sheriff's Office, where he previously was a full time Patrol Sergeant. Nathan worked in Goodhue County since 2005, where he gained a unique blend of radio operational and technical experience. Nathan is a COML and COMT and serves on the Metro Communications Response Task Force (CRTF).

Troy Tretter

Radio Services Coordinator, Metropolitan Emergency Services Board (MESB)

Troy Tretter is the Radio Services Coordinator for the Metropolitan Emergency Services Board (MESB). His primary role is for the administrative management of the Metro region ARMER system to include regional standards, contracts, leases, cooperative agreements and billing with Metro ARMER owners and users. Additionally, Troy serves as the radio and 911 grants coordinator for the Metro region and coordination of the Metro Communications Response Task Force (CRTF). He is a Communications Assets Survey and Mapping (CASM) administrator for the region, a certified Communications Unit Leader (COML) and Communication Unit Technician (COMT). Troy spent 20 years with the Minnesota National Guard in various roles, with 7 years as a Federal Technician with the MNNG J6 (Communications) section. Troy recently served as a COMT during Super Bowl 52 operations in Minneapolis.

Dana Wahlberg

Director, ECN

Dana Wahlberg joined the Minnesota Department of Public Safety-Emergency Communication Networks Division in October 2011 as the statewide 9-1-1 Program Manager. In this role, she provided leadership and direction for the migration of all 104 MN Public Safety Answering Points (PSAPs) from analog legacy 9-1-1 network connections to a private Emergency Services Internet Protocol Network (ESInet). Subsequently, she accomplished an integrated statewide deployment of Text-to-9-1-1 using a regional approach, which went live on December 5, 2017, making Minnesota the sixth state in the nation with a statewide solution, and amongst fewer than 20% of PSAPs nationwide being text-to-9-1-1 capable. Dana was appointed as Director of the ECN Division in January 2018 where she will, in addition to providing continued support for the 9-1-1 program, will also provide support for the Allied Radio Matrix for Emergency Response (ARMER), Wireless Broadband, Integrated Public Alert and Warning System (IPAWS) and Interoperability programs housed within the ECN Division. She began her public safety career as a 9-1-1 dispatcher in the St. Louis County PSAP in northeastern MN and served in numerous roles during her 22 year tenure there. Dana is an active member of APCO, NENA and NASNA.

Sandra Wendelken

Editor, MissionCritical Communications Magazine

Sandra Wendelken is editor of MissionCritical Communications and RadioResource International magazines. She has more than 25 years of wireless technology reporting and editing experience. Before rejoining RadioResource Media Group in 2005, Sandra worked for Crain Communications as interactive manager and editor of RCRNews.com, the online news service of RCR Wireless News. From 1999 - 2002, she was editor of Global Wireless, also a Crain publication. Sandra previously served as the editor of RadioResource International and the Public Safety Report within MissionCritical Communications from 1996 - 1999. She holds a degree in journalism from the University of Kansas.

Angie Wicks

Dispatch Sergeant, Blue Earth County

Angie Wicks is a Sergeant for the Blue Earth County Dispatch Center where she has been working since 2006. She currently serves as the Vice Chair of the Emergency Communications Board User Committee. Angie is also a Next Gen 911 Subcommittee member and an ARMER Radio Trainer. In addition to her work with Blue Earth County, she served as a volunteer firefighter for nearly 13 years.

Bill Wiswell

Solutions Architect, Solacom Technologies

Bill Wiswell has 20+ years of experience in the public safety industry. He has worked with cities, counties and states throughout the country. Since 2007, Bill has worked at Solacom Technologies as a Solutions Architect. Prior to Solacom, he was at CML Technologies from 1996 to 2007 as Product Manager and Technical Support Coordinator.

Brian Zastoupil

Radio Systems Coordinator , Red River Regional Dispatch Center

Brian is the Radio Systems Coordinator for the Red River Regional Dispatch Center in Fargo, North Dakota. He has held this position since 2006. RRRDC was the first consolidated dispatch center in the country to span two states and his day to day responsibilities include oversight of the communications systems within the two counties RRRDC serves (Cass, ND and Clay, MN). Additionally, Brian is the ARMER local System Administrator for 13 counties as well as the Regional System Administrator for the NW Region of Minnesota. He also represents the NW MN region on several regional and statewide committees. He also represents Cass County ND on regional and statewide public safety committees. Prior to his current tenure at RRRDC, Brian worked in the communications industry for 20 years and holds an FCC General Radio Telephone Operator License.