PRESENTER BIOS

Dan Anderson

Senior Coordinator for Data Collaboration and Communications, Hennepin County Emergency Management

Dan Anderson is the Senior Coordinator for Data Collaboration and Communication for Hennepin County Emergency Management, and is responsible for providing interoperable communications to the Hennepin County Emergency Operations Center. He is also the Minnesota Amateur Radio Emergency Service (ARES) Section Emergency Coordinator, overseeing hundreds of ham radio volunteers in disasters throughout the state. He is a Minnesota-certified Emergency Manager who worked for more than four years as Nobles County Emergency Management Director, serving as ARMER Local System Administrator while there. He is a Minnesota-certified COML and is a member of the Metropolitan Emergency Services Board Communications Response Task Force (CRTF). He is also a member of the Metro Region's Type III All-Hazard Incident Management Team (AHIMT). He has participated in several Central Minnesota Communications Exercises (COMMEX) in an evaluator role. His ham radio callsign is KD0ASX.

John Anderson

ARMER System Administrator, MN.IT services @ MnDOT

John Anderson has 30 years with the Minnesota Department of Transportation, the last 17 years has been in the role of ARMER System Administrator. Before state service, John worked at Sperry Computer Systems repairing mainframe equipment, and holds dual AES degrees in technology.

Mike Beagles

Senior Technology Specialist, Mission Critical Partners

Mike Beagles has spent 10 years working with public safety agencies as a technology engineer and project manager. He served as the primary architect and implementation engineer of CAD, 911, RMS, and Mobile software as a service at the former EmergiTech Inc. Mike has spent the last two years with Mission Critical Partners serving clients as a Sr. Technology Specialist, with an expertise in strategic IT planning.

Kyle Breffel

, Wright County

Terry Brennan

Vice President, RACOM

Terry is Vice President of RACOM and primarily responsible for sales, marketing and business development. He has an engineering degree from the University of Cincinnati and 25 years of technical-solution sales and management. RACOM provides, and maintains all of the technologies used for responding to 911 emergencies — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene…. from specialized phone systems, paging solutions and dispatch furniture to radios, voice recorders, video security, warning lights and sirens, In addition to providing solutions directly to end users, RACOM is also a master distributor providing, products, services and technical support to other dealers across 12 states in the Midwest.

Rick Burke

Partner, Televate

Rick Burke, a co-founder and Managing Partner at Televate LLC, has over 35 years of solutions engineering and system operations experience with complex Public Safety and commercial communication networks and applications. He has extensive experience with land mobile radio, wireless broadband system engineering, and information technology within the Public Safety industry. Over the past 10 years, Rick has supported wireless broadband network design, governance, and business modeling, and has managed multiple 700 MHz Long Term Evolution (LTE) wireless broadband assessments for regional and statewide public safety communications programs. He is currently managing multiple State and Local Implementation Planning Grant (SLIGP) projects to assist states in developing their public safety broadband network (PSBN) strategic plans.

Alan Choutka

Regional Emergency Communication Coordinator, DHS-FEMA Region V

Alan Choutka is currently the Regional Emergency Communications Coordinator (RECC) in the Operations Planning Branch (OPB) of the Response Division at FEMA Region V in Chicago. He has been active in emergency management for 22 years. His duties include coordinating the activities of the Region V Regional Emergency Communication Coordination Working Group (RECCWG), preparing and updating the communication annexes to the various Regional disaster plans, and staffing the Communications (ESF 2) desk within the Regional Response Coordination Center (RRCC) when it is activated during a disaster. Prior to joining FEMA in July 2013 he spent 8 years as a contractor for the Illinois Emergency Management Agency (IEMA) working on implementing and improving various interoperable communication activities within the state. He served as Deputy Statewide Interoperable Communications Coordinator (SWIC) responsible for Communication Unit (COMU) training activities and the state's Strategic Technology Reserve (STR) as well as staffing the Communication Coordinator (COMC) desk within the State Incident Response Center (SIRC) when it was activated to support disaster response activities. Prior to working for the State of Illinois, Alan worked for the Kane County (Illinois) Office of Emergency Management.

Dan Craigie

Program Analyst, ECN

Dan joined ECN in November of 2016 as a 911 Program Analyst. His primary duties include leading the development and review of a statewide firewall RFP for the procurement and ongoing maintenance and monitoring of PSAP firewalls along with the associated installation, configuration and on-management of the project. Additionally, he is leading efforts to ensure consistency in 911 call configurations, NG911 network monitoring, and other initiatives related to Minnesota's ESInet. This is done in coordination with our statewide 911 service provider (CTL), the Statewide Emergency Communications Board, and the Metropolitan Emergency Services Board. Dan has 8+ years of experience working on technology projects ranging from submarine-satellite communications to public Wi-Fi deployments and everything in-between. He holds a Master of Public Policy from the Humphrey Institute of Public Affairs with a focus on Technology policy.

Robert Dickhaus

Lieutenant, Stearns County Sheriff’s Office

Robert Dickhaus has been employed as a licensed Peace Officer with the Stearns County Sheriff’s Office since 1993. He is currently assigned as the PSAP (Public Safety Answering Point) Manager and has been so since 2010. Robert has worked extensively with the ARMER system since its inception in the Central Region and has trained hundreds of first responders on the ARMER system.

Judy Diehl

APCO Representative, Stevens County

Judy Diehl began working as a dispatcher/jailor for the Stevens County Sheriff's Office in 1985, and was promoted to Communications Manager in 2004. She is an active member of APCO, NENA, and the APCO/MSA/NENA 911 PSAP Conference Planning Committee. She is presently serving West Central MN as APCO Representative, Stevens County as delegate on the Central Minnesota Owners & Operators Committee, CM Users Committee, as Chair of the CM NG911 Committee and also is the Central Minnesota delegate on the MN Statewide NG911 Committee.

John Dooley

Communications and Warning Officer, DPS HSEM

John Dooley is the Communications Officer for the Minnesota Department of Public Safety, Division of Homeland Security and Emergency Management since October of 2006. He is responsible for the management of the divisions' telephone, video and radio services as well as coordinating communication activities between Federal, State Agencies and Local Jurisdictions. John is the vice-chair of FEMA Region V Regional Emergency Communications Working Group and the chair of the EAS / IPAWS Taskforce working to identify regional specific issues facing the states as related to alert and warning of the general public. He is also a Minnesota Certified Emergency Manager.

Shannon Draper

Fire Chief, Red Wing Fire Department

Todd Dravland

System Engineer, BIT Engineering, South Dakota

Todd has been employed by the State of South Dakota, State Radio Communications Engineering, for the last 27 years, the last sixteen years of which as a System Engineer and System Manager of the Statewide Digital Trunked VHF Communications system. One of his functions is to directly support the use of radio communications across their platform and that platform is designed specifically for interoperability among all the users, including Fire, Ambulance, Sheriff, Police, and many other Local, State, and Federal users.

Derrick Green

, Green Remote Aviation

Sherri Griffith Powell

Communication Consultant, Mission Critical Partners

Sherri Griffith Powell has over 20 years of experience in 9-1-1. She began her career working for the Texas Commission on State Emergency Communications doing Public Education, Training, Wireless Phase I&II deployments and VoIP deployments. Sherri then worked for Vonage, HBF, Intrado and L.R. Kimball prior to joining Mission Critical Partners as a communications consultant. Sherri currently chairs the NENA NG9-1-1 Public Education & Training working group.

Heidi Hieserich

Supervisor, Minneapolis Airport Emergency Communications Center

Heidi Hieserich has been in the 911 industry for 18 years and has filled a variety of roles throughout her career, most of which have been with the MSP Airport Emergency Communications Center. In her current role she oversees the department's training program, operational policy and procedures and process improvement initiatives. She leads the metro region's PSAP Training and Operations Roundtable Workgroup and facilitated the development of the metro region's minimum training standard for emergency communications professionals. Outside of work she enjoys spending time outdoors with the family, is addicted to home improvement projects and likes to sneak in a run when she can.

Adam Iten

GIS Project Manager, DPS ECN

Adam currently serves as the NG9-1-1 GIS Project Manager for the Minnesota Department of Public Safety's Emergency Communication Networks division. He has over 15 years of public safety GIS experience and has worked for the State of Arizona, GeoComm, Contact One, and Intrado. He has worked extensively on improving geospatial data quality for public safety in nearly every state in the country, including two statewide 9-1-1 GIS projects in Arizona and New Mexico. Adam grew up in St. Cloud and holds a Geography degree from the University of St. Thomas.

Cory Johnson

Intelligent Transportation System Program Engineer and Research Director, MnDOT

David Jones

Vice President, Lifecycle Management Services

David Jones has over 30 years experience in supporting public safety networks and assets. David's extensive background includes operations management, services management, strategic and tactical planning, vendor management and contract management within the public safety sector for a large technology company. David directly managed and completed projects with a total annual value of over $500 million. David earned his BS degree in Engineering from Rose Hulman Institute of Technology and a Masters of Business Administration (MBA).

John Jones

Director Manitoba SWIC, Medical Transport Coordination Centre

John Jones has 30 years experience as a health care provider and manager. John began his career as a Paramedic in 1985. He assisted with the development and roll out of Manitoba's first generation (1998) province wide trunked radio system. As a provincial emergency services officer, John provided project oversight for the planning, design and implementation of Manitoba's provincial EMS dispatch and patient transport resource centre, aka Medical Transportation Coordination Centre (MTCC). MTCC Manitoba provides centralized emergency 911 and interfacility call receipt and dispatch coordination services for 5 health regions covering a 250,000 square mile dispatch jurisdiction. Response and transport resources include 68 EMS stations and 97 ground Ambulances, 8 fixed wing air ambulances and 1 rotary wing air ambulance that MTCC dispatches from one central location. John is currently assisting with the development of a second generation province wide trunked radio system upgrade project to a P25 system. Other projects and interests include provincial disaster planning and preparedness, NG-911 planning, and interoperability.

Tom Justin

Owner, On Target Training and Consulting

Tom is co-owner of On Target Training & Consulting. He recently retired from the St. Cloud Minnesota Police Department and is currently providing Regional Planner services for Minnesota HSEM Region IV. He has over 29 years of law enforcement experience. His career achievements include assignments as an officer, promotion to Sergeant and Lieutenant. Tom has been in command of various aspects of Law enforcement including Patrol, Criminal Investigations, School Resource Officers, Gangs and Drugs, SWAT and special projects including 3 years as the ARMER Radio System Central Minnesota Regional Interoperability Coordinator. He has provided instruction on various subjects to public safety personnel for over 27 years. Tom is a graduate of the United States Army Military Police School, a 1988 graduate of Alexandria Technical College, and a 1999 graduate of Northwestern University Staff and Command, and is a former elected official serving 8 years as a school board member. He is married, has four children, and along with his wife Heidi own On Target Training & Consulting (OTTC), a company which specializes in several facets of public safety training including incident command principles and communications training. To date, OTTC's has provided training in 5 states to over 5000 personnel.

Tim Lee

Assistant Director for OSRC, MnDOT

Tim is the Assistant Director for MnDOT Office of Statewide Radio Communications. He manages MnDOT's construction and operation of the Allied Matrix for Emergency Response (ARMER) system across Minnesota. The ARMER system is an 800 MHz trunked radio system shared with public safety and public works agencies statewide. Tim managed the construction and system installation of the 315 state radio sites currently on the air and continues to work towards a planned final system total of 334 radio sites that are expected to be completed by 2015. He has also worked in radio and radar repair in the U. S. Coast Guard, as a digital hardware design engineer with Unisys, managed the radio and telemetry systems for Minnegasco, and as a communication systems engineer in MnDOT's Office of Statewide Radio Communications. He holds a bachelor's degree in Electrical Engineering from the University of Minnesota. Tim is a licensed Professional Engineer in the State of Minnesota and also holds a FCC General Radiotelephone license with Ship Radar Endorsement.

Dustin Leslie

9-1-1 Analyst, DPS ECN

Dustin has been with ECN since February of 2016. His projects with ECN include Text-to-911, the WERM Application, and updating 911 County Plans. He is also the Chair of the NG911 Best Standards Subcommittee working on training standards for 911 dispatchers. In addition to his 911 duties, Dustin is the Grants Manager for ECN managing both Federal and State grants.

Mike Lynk

Director - State Radio, North Dakota

Mike Lynk is the Director of the Department of Emergency Services/North Dakota State Radio. Mike was appointed Director of State Radio on January 7, 2009. He previously served as a special agent with the North Dakota Bureau of Criminal Investigation, both as an investigator and more recently as the Coordinator of the North Dakota Fusion Center. His duties include supervision of the state radio PSAP, ND NCIC and NLETS access, statewide public safety communication coordination, SWIC, and board member on several boards related to 911 coordination.

Jim Mohn

Chief Engineer, MnDOT OSRC

Jim Mohn is the Chief Engineer for the Minnesota Department of Transportation, Office of Statewide Radio Communications. He has worked for the Office of Statewide Radio Communications since 1986. Jim has a degree in electrical engineering from the University of Minnesota. He also has a degree in industrial technology from Moorhead State University.

Micah Myers

IT Director, City of St. Cloud

Micah Myers began working for the City of St. Cloud in the fall of 1996 as an intern. In May of 1999, after graduating from St. Cloud Technical College, he began a full time career developing software for the City. In March of 2006 he took over managing the City's IT department. In the fall of 2006 he was named the Chair of the Central MN Advisory Committee.

Steve Olson

Instructor, Lake County and On Target Training and Consulting

Steve began his career in communications in 1997 when he was hired by the Lake County Sheriff's Office as Dispatcher/Corrections Officer. In 2003 he became the Communications Training Officer for the Lake County Sheriff's Office (LCSO). He is currently employed as the Jail Administrator/Dispatch Supervisor for the Lake County Sheriff's Office and as an instructor for On-Target Training and Consulting. Steve's training includes Communications Unit Leader and Communications Unit Technician. He has received formal training as a Communications Unit Leader instructor at the Emergency Management Institute in Emmetsburg, Maryland.

Michael Ostlund

Communications Specialist, Hennepin County Emergency Management

Michael Ostlund, CEM, COMT (N0ANP) has been in communications of one form or another since his parents gave him his first pair of walkie-talkies at age 5. During the day, Mike is the Assistant Engineering Manager for iHeart Media ~ Minneapolis, but Mike also works as a Communications Specialist with Hennepin County Emergency Management working on various Communications type projects. Recently, HCEM took a leadership role in helping to rebuild AERO, (Association of Emergency Radio Organizations) which is an organization that provides training to amateur radio operators so they can work with their local Emergency Manager. Mike is the Chairman of the Board of AERO.

Jeff Oxton

Assistant Chief of Police, St. Cloud Police Department

Jeff Oxton has been employed as a licensed Peace Officer with his hometown, the City of St. Cloud, since October 1995. Jeff presently serves as the Assistant Chief of Police to which he was appointed on December 2015. Assistant Chief Oxton holds a Bachelor’s degree in Criminal Justice from the University of North Dakota, a Master’s degree in Criminal Justice from St. Cloud State University, and has completed
the Northwestern University Center for Public Safety School of Police Staff and Command.

Mark Perkins

Senior Consultant, Lifecycle Management Services

Mark Perkins has more than 32 years of extensive experience in customer advocacy, systems operation, monitoring services, network operations center (NOC) management, security operations center (SOC) management, security services delivery, technical support and field service operations, which he gained throughout a long term career with a very large technology company all within the public safety sector. Mark earned his Bachelor of Science (BS) Degree from California State University, Long Beach, California and carries Quality Management Services (QMS) Certifications in ITIL, TL9000 and ISO9000.

Kevin Persing

Western Regional Sales Manager, Cobham Wireless

Kevin Persing has developed a keen understanding of the recent changes to fire code that in many states requires testing of, and when needed, installation of radio communications signal enhancement to support public safety radio systems. He has given training sessions at the National Fire Protection Agency (NFPA) – Boston 2012 and Regional Association of Public Safety Communications Officials (APCO) for State and Local Fire conferences on an ongoing basis. Kevin understands that there needs to be a collaborative effort by both the AHJ and the Radio Communications stakeholders in each city to properly enforce the new fore codes. His training has helped both the AHJ and Communications officials in develop a workable standard.

Mary Phillippi

Director, Red River Regional Dispatcher Center (RRRDC)

Mary Phillippi, ENP, Director at Red River Regional Dispatcher Center (RRRDC). Mary started her career as a communications operator in Moorhead, MN in 1988, she has served as Director at RRRDC since 2015. RRRDC is a consolidated center that dispatches police, fire and EMS for all agencies in Clay County/Moorhead, MN and Cass County/Fargo, ND. In 2016, ND became the 6th state in the nation to provide text to 911 service on a statewide basis. RRRDC serves as the answering point for text to 911 for 85% of the state of North Dakota. Mary oversaw the text to 911 project at RRRDC.

George Potter

Senior Public Safety Engineer, Cobham Wireless

George Potter is a Senior Systems Engineer and has been with Cobham Wireless for six years where he provides Customer Technical Support, Distributed Antenna Systems (DAS) Design and Commissioning Assistance. He has 18 years of experience in the DAS industry and 45 years overall in wireless communications.

Joshua Ripp

WISCOM Program Manager , Wisconsin Department of Justice

Joshua Ripp is the WISCOM Program Manager with the Wisconsin Department of Justice. In addition to the administration of WISCOM, Joshua works hand in hand with Wisconsin State Patrol to improve WISCOM operations and remedy technical issues. Josh was previously involved in Communications during his time as fire chief at the Maple Bluff Fire Department, at the local and county levels.

James ("Jeff") Rugel

Lieutenant, Minneapolis Police Department Strategic Information Center

Jeff Rugel is a Minneapolis Police Lieutenant with 27 years of experience in complex investigations and public safety technology. He managed the implementation of several new technologies for the MPD including ShotSpotter, squad video and the public safety camera system. Since 2010 he has managed the MPD’s Strategic Information Center, combining criminal intelligence analysis with a real time all hazards watch center.

Phil Schaffner

Policy Planning Director, MnDot Office of Transportation System Management

Philip leads a team of planners charged with updating the Statewide Multimodal Transportation Plan and coordinating state and regional planning efforts. His current work focuses on climate change, complete streets, economic analysis, and automated vehicles. Prior to joining MnDOT in 2009, he held positions with the Volpe National Transportation Systems Center in Cambridge, MA and the affordable housing developer Aeon in Minneapolis, MN. He holds a BA from Grinnell College and a Masters in Public Policy from the Harvard Kennedy School of Government.

Nancy Shafer

Dispatch Supervisor, Polk County Sheriff’s Office

Nancy Shafer has been working as a dispatcher for over 25 years. She worked the first three years of her dispatch career in North Dakota where all calls, emergency and non-emergency, came over one telephone line and radio traffic was hand-written in logs - no computers! She now works for the Polk County Sheriff's office where she has been the Dispatch Supervisor for the past 11 years.

Bradley Stoddard

Director, Michigan Public Safety Communications System (MPSCS), SWIC Dept of Technology, Mgmt & Budget

Bradley Stoddard serves as the director of Michigan's Public Safety Communications System (MPSCS), the second largest trunked communication system in the world. His oversight includes administration of a statewide 800/700 MHz digital trunked radio communication network that spans 59,415 square miles and includes 248 radio towers and over 80,000 radios. Under Stoddard's direction, the network adheres to national standards to ensure a stable and secure framework for interoperable communications between local, state, federal, tribal and private first responders while also including public safety communication for citizens. As part of a current effort to expand the landscape of Michigan's Public Safety Communications System, Stoddard is at the forefront of an inaugural program to build a nationwide public safety broadband network for first responders. His vision for the public safety broadband wireless network in Michigan is a state-of-the-art platform for emergency communication capable of providing better and faster field situational awareness, live full-motion video and expanded database access capabilities.

Jim Stromberg

ARMER Program Manager / Statewide Interoperability Coordinator, DPS ECN

Jim serves the State of Minnesota in the Department of Public Safety Emergency Communication Networks as the ARMER Program Manager and Statewide Interoperability Coordinator (SWIC). ARMER stands for the Allied Radio Matrix for Emergency Responders and is an 800 MHz trunked radio system serving as the primary voice communications tool for a great majority of public safety responders and public service entities throughout Minnesota. In his role as Program Manager, Jim works with regional and state Emergency Communication Boards and Committees, end users, and technical staff to ensure high quality communications in all corners of the state. As the SWIC, Jim is responsible for ensuring communications between in-state ARMER and non-ARMER users as well as interstate and international communications. He previously served as a Minnetonka police officer and assisted in Minnetonka's transition to ARMER.

Troy Tretter

Radio Services Coordinator, Metropolitan Emergency Services Board (MESB)

Troy is responsible for the administrative management of the Metro ARMER system, including standards, contracts and agreements with Metro ARMER users. Additionally, he serves as the grants coordinator for the Metro region, and management of the Communications Response Task Force (CRTF). Troy is a CASM administrator, certified COML and trained COMT.

Dana Wahlberg

9-1-1 Program Manager, ECN

Dana Wahlberg has been involved in the 9-1-1 industry for 27 years. For the past five years she has worked for the State of Minnesota as the 9-1-1- Program Manager in the Department of Public Safety Emergency Communication Networks Division. In this role, she successfully oversaw the migration of all 104 MN PSAPs from a legacy network to a next generation IP backbone network. Some current initiatives include: Statewide text to 9-1-1 deployment; development of a statewide standards based geospatial database for 9-1-1; and enhanced interoperability initiatives with neighboring states, taking advantage of capitalizing on new technologies. Prior to joining the State of MN DPS/ECN, Wahlberg spent 22 years working in the St. Louis County (Duluth, MN) PSAP starting as a telecommunicator and eventually managing the day to day operations of the PSAP. Wahlberg represents Minnesota on the National 9-1-1 Office's Interstate Playbook Committee which also includes representation from Iowa, North Dakota and South Dakota on a pilot project for developing processes and templates other states can emulate to improve interoperability with neighboring states.

Shelley Westall

SPOC and Washington OneNet Program Director, Washington State

Shelley Westall was appointed the SPOC and Washington OneNet Program Director by Governor Jay Inslee in August 2016. Previously, she served as OneNet’s Outreach and Marketing Manager. As Outreach Manager, Shelley developed one of the most successful FirstNet outreach programs in the country. Her efforts to ensure that tribal communities have the opportunity to participate in planning for FirstNet has influenced FirstNet’s national tribal outreach program and serves as a model for other states and territories.

James Westover

System Administrator, Wisconsin Department of Justice

James is the statewide public safety spectrum manager and WISCOM system administrator for the Wisconsin Department of Transportation. He serves on the state Interoperability Council's LMR subcommittee and serves as the APCO Local Advisor for Wisconsin. Previously, James has been a law enforcement dispatcher and served as the SWIC for Wisconsin.

Randy Willis

Deputy Director Professional Services, Minnesota Sheriff's Association

Randy Willis is the Deputy Director for Professional Development for the Minnesota Sheriffs' Association, a position he has held since 2012. Prior to the MSA he was the Sheriff of Stevens County for twelve years and has a total of 38 years in law enforcement. He is a graduate of the 163rd session of the F.B.I. National Academy and the University of Minnesota. He has served on numerous state and regional boards including the SECB.