Breakout Sessions

Vendor Provided Training Opportunities

All of the sessions in the Vendor Training Opportunities track will be presented by conference exhibitors. Sessions presented by vendor representatives may reflect to some extent vendor opinions relative to topics presented.

Session A - Monday, April 23, 2018 10:50 AM - 12:00 PM

1A NG911, Now What? It’s Up to You to Deliver on the Promise!

Tracy Eldridge, 911 Operations Lead, RapidSOS

Vendor Session: The industry has been talking about Next Generation 9-1-1 for over a decade now, and PSAPs and the general public have been promised major improvements: more accurate location information, location-based call routing, multimedia to the PSAP and much more. Citizens are used to smartphones and expect more and more innovation from public. While most of the country is still undergoing major upgrades to their network and telephony infrastructure, this session looks at the more practical aspects for PSAP managers, supervisors and telecommunicators. It will focus on what you in the PSAP need to know, and more importantly, what you need to do.

3A Public Safety Paging – Can PBS Help?

Red Grasso, FirstNet Single Point of Contact, North Carolina Department of IT

Fire and EMS services across the United States still rely on paging technology to communicate emergency incident information. The infrastructure for these paging systems is typically owned, operated, and maintained by the local government or agency to ensure coverage includes as close to 100% of the jurisdiction as possible. This session will show the use of datacasting technology to serve the paging needs of public safety and uses North Carolina as a test case. This concept could lead to cost-sharing, greater collaboration across jurisdictions, and reduced response times for mutual aid requests.

Session B - Monday, April 23, 2018 1:20 PM - 2:30 PM

Session C - Tuesday, April 24, 2018 9:30 AM - 10:30 AM

1C How to Implement Paging on a P25 System

Vic Jensen, Director of Technology, Unication USA Inc.

Vendor Session: Unication USA will be presenting a session on the G-Series P25 Voice Pager, including an overview of the pagers feature set and a review on how to configure it to work on a P25 System.

5C Reducing the Trauma and Drama Around Us: Understanding How We Are Wired

Jen McDonough, Motivational Speaker & Amazon Top 100 Author, The Iron Jen

Chaos, trauma and drama due to communication breakdown is one of our biggest issues facing organizations, communities and families today. In this fun and engaging session, the audience members will learn how to recognize the strengths, weaknesses, fears, stress triggers, communication preferences and motivators for each of the personality styles so that they can build resiliency, reduce stress and create drama free environments. 90 minute session - 9:30-11:00 a.m.

Session D - Tuesday, April 24, 2018 1:40 PM - 2:40 PM

Session E - Tuesday, April 24, 2018 2:50 PM - 3:50 PM

Session F - Tuesday, April 24, 2018 4:00 PM - 5:00 PM

F7 Cybersecurity in the PSAP

Dan Craigie, 9-1-1- Project Manager, ECN

What is ECN doing to protect our 9-1-1 network? What can I do at my PSAP today to prevent cyber intrusions? We’ll answer those questions and more to make sure you, your staff, and your PSAP has a basic understanding of what the threat is and what we can do to stop it.

Session G - Wednesday, April 25, 2018 8:30 AM - 10:00 AM

Session H - Wednesday, April 25, 2018 10:15 AM - 11:45 AM